FAQ

 
 
Q.How long does an estimate take?

A. It typically takes about 15 minutes for an estimate to be written.

Q.Do you work with my insurance company?

A. Bender Menders has established great working relationships with most major insurance companies. This makes the collision repair process as convenient and pleasant as possible.

Q.How long will the repair take?

A. Bender Menders understands that you are busy and need your vehicle back as soon as possible. On average, you can expect one day of repair time per $500 on your estimate. We strive to give you an accurate original estimate and a realistic completion time. Some of the ways we expedite your repair are:

  • We don't schedule your vehicle until parts have been ordered and received at the shop.
  • We have established strong relationships with the most reputable parts venders along the front range providing us with a wide range of used, aftermarket and new OEM parts. This results in getting the right part the first time so customers can have their repairs done on time.
  • The collision repair process is inherently difficult and there may be additional damages uncovered during the disassemble process. If this happens, you and your insurance company will be notified immediately of any delay.
Q.Is there any kind of warranty?

A. We work hard to make sure that you are 100% satisfied with the work we perform. We offer a limited lifetime warranty on our workmanship for as long as you own the vehicle. In the event of a part failure, the manufacturer's warranty will apply. If you notice a problem after you have taken delivery of the vehicle, we will do everything we can to make sure your problem is resolved quickly and with the least inconvenience to you.

Q.What forms of payment do you accept?

A. Repairs must be paid for before you take delivery of your vehicle. If your repairs are covered by insurance, we will assist you in acquiring payment. A properly endorsed insurance draft is our preferred method of payment. For deductibles and owner pay repairs, we accept cash, checks (made out to Bender Menders) for up to $500, certified funds, Mastercard and VISA. 

 
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